Hub Operations: Incidents

Keep subscribers informed of unexpected issues that are affecting services.

Add incident: Click the button to open the Create incident form.

Current tab

See active incidents that are currently published on the status page.

View incident: Click the button to see a summary of the incident information. Options to Update incident or delete are available in this view.

Update incident: Click the button to open the Update incident form.

Drafts tab

See draft incidents. This allows team members to prepare and review an incident before posting an update.

View draft: Click the button to see a summary of the draft information. Options to Edit draft or delete are available in this view.

Edit draft: Click the button to open the Edit incident form.

History tab

See a list of incidents that have been resolved.

View history: Click the button to see a summary of the incident information and related updates that were created before it was resolved. Options to Create a follow-up or delete are available in this view.

Add follow up: Click the button to open the Create Follow-Up incident form (see the Create incident form for common fields and features).