Hub Config: Appearance

You can customize your status page. For example, you can add a logo and a favicon that matches your company’s branding or customize the description of the services.

This form has the following tabs:
  • General

  • Services & Layout

General tab

1 Background theme

If you want to use a custom background image for the status page banner, submit a request to our support team with the desired file and they will upload it into your status hub. 

Recommended size and format:

-JPG or PNG without transparency,
- Width at least 1499px,
- Height at least 500px,

You can use a solid color for the status page banner instead of an image. The color defaults to black (#FFFFFF). To choose a custom color, select a color from the palette that appears when you click the field or enter the appropriate hexadecimal code.

2 Branding

Upload logo: The custom logo replaces the hub name that is displayed by default in the upper-left corner of the screen. You cannot upload an image file that is bigger than 250 px by 50 px.

Upload favicon: The custom favicon replaces the default one provided by StatusHub and it’s displayed in the browser tab. You cannot upload an image file that is bigger than 32 px by 32 px.

3 Page description

Enter any additional information that you want for visitors. This is displayed under the status levels indicators.

4 Menu item

Add a menu item that visitors can navigate to. For example, “VISIT OUR WEBSITE”. This is displayed next to “SUBSCRIBE” in the upper-right corner of the screen. 

5 Status Page switcher

The status page switcher allows you to navigate between status pages. You can determine which status pages you want to make accessible. For example, you may have one public hub and two other hubs with restricted access. You can configure the status page switcher so that visitors do not view status pages that belong to hubs with restricted access. Anyone can view a public status page; visitors need permissions to view a private status page.

Show Status Page switcher on this Status Page: Turn on the toggle to enable a dropdown list with options to navigate to other status pages. When enabled, the status page switcher (dropdown list) appears in the upper-right corner of the status page.

Show this Status Page inside Status Page switcher: Turn on the toggle to make the status page always accessible from the dropdown list.

You need to configure the status page switcher for each hub separately.

Services & Layout tab

1 Services statuses

Up; Affected; Down: Customize the description name of each status level. The descriptions are displayed by each status level on the status page (see Service History).

2 Layout

List: Select to make the history view default to list on the status page. However, the visitor can select the calendar view.

Calendar: Select to make the history view default to calendar on the status page. However, the visitor can select the list view.

No history: Select to hide any history view from the status page.

3 Status page sections

Uptime chart: This is turned off by default but you can turn it on to have the chart displayed in the lower part of the status page.
Show platform alerts on the status page: This is turned on by default; platform-wide alerts are displayed on the status page.

4 StatusHub branding

Show “Powered by StatusHub” bar: It’s on by default. Turn it off to remove the “Powered by Statushub” message that is displayed at the bottom of the status page. 

Note: This section is not visible on trial or basic plans.

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