Manage team members for connected hubs

StatusHub allows you to set team member permissions on all hubs, both primary and connected. The following explains how to create or edit team member permissions for connected hubs.

To visit the team member admin section, click on the 'gear' icon to the left of your name on the top right of the screen, then choose 'Team Members' from the dropdown.

On the main team member admin page, you will see the list of team members for your account. By default, all data is listed for primary hubs.

From the dropdown of the 'Add team members' button, you can choose from the following:

• Add team members ( default )
• Add single member to connected hubs
• Add members to single connected hub

You need to choose your selection and then click on the button a 2nd time to move to the next step.

Option 1 is to add team members to primary hubs. More information you will find in the document on how to Add team members https://statushub.helpscoutdocs.com/article/55-add-team-members

Option 2 is to add one individual team member to multiple connected hubs.

If you have multiple primary hubs, you must choose which one to work on from the drop down.

Then on the edit screen, you can enter the following:

• First name
• Last name
• Email

You will see a list of connected hubs, each with a drop down selector to choose the permission for each. The options are Admin, Manager, Editor, and No Access.

To save time, you can use the 'Apply to all' drop down to bulk set the same permission on all hubs.

When ready, click 'Save' to submit the form.

Option 3 is to add multiple team members to one connected hub

If you have multiple primary hubs, you must choose which one to work on from the drop down.

Now on this screen you will also have to select the connected hub you want to add team members to using the drop down on the top left.

Then you can enter the following:

• First name
• Last name
• Email

To add more team member records, either click on the '+Add a team member' link at the bottom of the form to add one row at a time or use the large plus button just below that to bulk add multiple rows.

For each team member, there is a dropdown selector to choose the permission for each. The options are Admin, Manager, Editor, and No Access.

To save time, you can use the 'Apply to All' drop down to bulk set the same permission for all team members.

When done, click 'Save' to submit the form.