SAML for the control panel (General Settings)
The General Settings page currently just includes the config form for setting up and managing SAML for your control panel.
Security Assertion Markup Language (SAML) is a standard that enables IdPs (identity provider) to exchange authentication and authorization data of users that attempt to access secure content.
This guide outlines the details for setting up SAML for your StatusHub control panel. SAML is also the most common method to make hubs private.
Note
This help page doesn’t include advanced details about how to set up SAML. Your IT administrator or team should/will likely be familiar with the configuration process and the data required by the system.
- Click the gear icon and select the “General Settings” option to open the Account settings form.
- Click on the SAML 2.0 and make copies of the SSO URL and SP Issuer with the 'copy to clipboard' option
- Connect to your IdP. You need to open the account with the IdP and build or add a StatusHub app. Follow their instructions and use the SSO URL and SP Issuer values that you copied in the previous step.
- Back in the Account settings form in StatusHub, paste the XML output you obtained from the IdP into the SAML 2.0 IdP metadata in XML format field.
Click the Save changes button. Now, team members with an account linked to your IdP can access the StatusHub control panel.
Please see additional option below regarding Mixed Mode
Additional options
We recommend the following when setting up or making a change to your SAML settings.
Toggle on SAML Error Info
This will display more detailed error messages, you may toggle it off again after you complete the set up or changes,
Toggle on Mixed-mode sign-in
This will allow team members to continue to log in with their username and password.
Again this may be toggled off after the SAML changes have been completed.
If you have not set this and you encounter a problem please our support and we can assist.
Warning
StatusHub integrates with SAML 2.0 only.